1. Introduction
These Terms and Conditions govern the use of royaltiger.com and every product offered by RoyalTiger, operated by RoyalTiger Interactive Ltd., registration number 15603, registered address Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. RoyalTiger is licensed by the Government of the Autonomous Island of Anjouan under licence ALSI-062411873-FI1. By opening an account you confirm that you have read and accepted these Terms, the Privacy Policy and the Bonus Terms.
2. Eligibility
You must be at least 18 years old, or the legal gambling age in your jurisdiction if higher, and legally able to gamble online where you live. Residents of the United States, the United Kingdom, France, the Netherlands, Spain, Australia and the other restricted territories listed in section 11 may not open an account.
3. Your account
Each person may hold one account. Your details must be accurate and kept up to date. You are responsible for keeping your login credentials private and for all activity on your account. We may suspend accounts used in breach of these Terms.
4. Verification (KYC) and AML
To meet our anti-money-laundering obligations we may request proof of identity, address and source of funds at any time, and always before a first withdrawal above C$2,000 or its crypto equivalent. Withdrawals may be held until verification is complete.
5. Deposits and withdrawals
Deposits are credited after the required network confirmations or payment approval. Withdrawals are returned to the method or wallet used to deposit wherever possible. Crypto withdrawals are typically processed within ten minutes; card and bank transfers within one to three business days. The minimum withdrawal is C$20 or its crypto equivalent.
6. Bonus terms
Unless stated otherwise, bonus funds carry a 40x wagering requirement to be completed within 30 days, a maximum bet of C$5 while wagering and game contributions of 100% on slots, 10% on table games and 0% on live casino. Free spins are valued at C$0.20 and their winnings are credited as bonus funds. Rakeback and cashback marked as cash carry no wagering.
7. Sports betting rules
Bets are settled on the official result at the end of regular time unless the market states otherwise. Odds may change until a bet is accepted. Void and abandoned events are settled at odds of 1.00.
8. Responsible gambling
You can set deposit, loss and wager limits, session reminders, a cool-off period or self-exclusion at any time from your account. Requests to lower a limit take effect immediately; increases apply after 24 hours.
9. Complaints
Contact [email protected] with your username and a description of the issue. We reply within 48 hours and aim to resolve complaints within 14 days. If you are not satisfied with our final response you may refer the matter to the Government of the Autonomous Island of Anjouan.
10. Changes to these Terms
We may amend these Terms. Material changes are announced by email and on the site at least 14 days before they take effect.
11. Restricted territories
United States and its territories, United Kingdom, France, the Netherlands, Spain, Australia, Curaçao, Israel, Iran, North Korea and any jurisdiction subject to international sanctions.